Salesforce Admin Certification Practice Test

Which permission allows admin users to add and remove users and reset passwords?

1. Modify All Data

2. Manager Users

3. View All Data

4. Delegated Administration Groups

The correct answer is: Manager Users

The permission that allows admin users to add and remove users and reset passwords is the Manager Users permission. This permission is specifically designed for user management tasks within Salesforce, enabling those with this permission to effectively oversee and maintain user accounts. With the Manager Users permission, an administrator can not only create new user profiles but also deactivate or delete existing users, as well as manage their password settings. This functionality is crucial for maintaining the security and integrity of the Salesforce environment since only designated personnel should have the power to manage user accounts and their access levels. In contrast, Modify All Data and View All Data permissions pertain more to data access and management rather than user administration. Modify All Data grants the ability to view, edit, and delete data across the entire organization but does not specifically enable user management tasks. View All Data allows for viewing records without providing any permissions around user management or password resets. Delegated Administration Groups is another option that allows for some level of user management but is typically limited to specific users designated as delegated administrators. While it can provide some relevant capabilities, it does not offer the full suite of user management actions that the Manager Users permission does. Thus, the Manager Users permission is essential for administrators responsible for handling user accounts and password resets effectively in Salesforce